322 Privacy Policy — How Your Data Is Protected
Protecting the personal data of 322 platform users is our top priority. This privacy policy explains in detail what information is collected, how it is used, and what rights you have over your data.
What types of information are collected?
The following types of information are collected to provide services on the 322 platform. Each piece of data is collected for a specific purpose — nothing more.
Account & Identity Information
- Name, email address, and mobile number (collected at registration)
- National ID number or passport details (for KYC verification)
- Date of birth (for age verification, to confirm a minimum age of 18)
- Bangladesh address and division/district details
Payment & Financial Information
- BKash, Nagad, or Rocket mobile banking number (for transactions)
- Bank account details (for direct bank transfers)
- BDT deposit and withdrawal history (for financial security)
Device & Usage Information
- Device type, operating system, and browser information
- IP address and approximate location
- Time spent on the platform and usage patterns (for service improvement)
What Is the Collected Data Used For?
Personal information is used for registration, login verification, and account security.
Payment information is used to accurately process all financial transactions, including BDT deposits and withdrawals.
Contact information is used to resolve issues and answer queries. Our support team is always ready to help.
Usage patterns are analyzed to make the 322 platform more refined and user-friendly.
Additionally, information may be used to detect fraudulent activity, meet legal obligations, and maintain platform security. No data is sold to third parties for advertising purposes.
How Are Cookies & Tracking Technologies Used?
322 uses cookies and similar tracking technologies on its website. Cookies are small data files stored on your device that help improve platform performance.
Use of Cookies
- Essential Cookies: Essential for maintaining login sessions and keeping your account secure.
- Functional Cookies: Helps remember language preferences and user settings.
- Analytics Cookies: Used to collect platform usage statistics and improve our services.
- Security Cookies: Used to detect fraudulent activity and protect accounts.
Most browsers allow you to manage cookie settings. However, disabling essential cookies may prevent certain platform features from working properly.
Third-Party Data Sharing & Data Protection
When May Data Be Shared?
322 does not sell or transfer your data to third parties voluntarily. However, limited data may be shared in the following circumstances:
- Payment Processor: To process transactions with payment services such as bKash, Nagad, Rocket, and others.
- Law Enforcement Agencies: In accordance with government directives under Bangladesh law.
- Identity Verifier: With authorized verification agencies during the KYC process.
Data Protection Practices
322 uses advanced technology to keep your information secure:
- All data is stored and transmitted using high-grade encryption.
- Data is stored on secured servers and unauthorized access is prevented.
- Regular security audits and updates are performed.
- Only authorized personnel have limited access to user data.
What Rights Do You Have Over Your Data?
322 believes every user has the right to full control over their own data. The following rights apply to you:
- Right to Access Data
- You may request to view any information we hold about you at any time.
- Right to Rectification
- You may request corrections to any inaccurate or outdated information.
- Right to Erasure
- You may request deletion of your data after account closure, subject to legal restrictions.
- Right to Withdraw
- You may withdraw any consent previously given for specific data processing at any time.
Policy Changes, Data Retention Period & Contact
Policy Changes
322 may update this Privacy Policy as needed. For significant changes, advance notice will be sent to your registered email. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Data Retention Period
All data is retained for as long as your account remains active. After account closure, necessary information is kept for the legally required period. Financial transaction records are typically retained for up to 5 years.
Contact
For any questions about the privacy policy, or to request data correction or deletion, please contact us:
You will receive a response within 24 hours on business days.
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